Appendix C - Quality Policy
Our Quality Policy summarises the fundamentals of our willingness and commitment to serve our customers:
- Nurturing a quality mindset with the objective of providing high-quality products and services that are trusted by our customers;
- Complying with relevant laws and regulations as well as internal requirements;
- Continuously challenging ourselves to improve the quality management system, to prevent quality incidents and to eliminate customer dissatisfaction;
- Encouraging participation of quality responsibilities amongst all employees and third parties through education, training, mentorship and supervision.
We are supporting acts which aim to promote risk-based thinking, teamwork, employee engagement and ownership for achieving our quality objectives. We are committed to providing the required leadership, management and resources to continuously improve the quality processes, the company’s facilities, the work environment and ourselves. To achieve these goals, Stark Medical’s management will review the Quality Policy annually and communicate the results to employees and third parties.
We believe quality is a bond between our company and our customers. We are going to deliver our best products and services to empower health professionals to help and heal their patients.
Todd Spokes
Managing Director
November 14, 2019