Cardioline ECG Preventative Maintenance - Australia
Stark Medical provide preventative maintenance (PM) checks, and electrical safety testing for our very own Cardioline ECG machines. This service is recommended by the manufacturer to take place every 12 months and will ensure peace of mind that your ECG device is safe to use with your patients.
Sending your device for routine PM checks will improve the longevity of your ECG and will ensure the accuracy of the device's parameters. Additionally, routine maintenance of your ECG is an important measure for practice accreditation, according to the Royal Australian College of General Practices (RACGP). The RACGP states that electrocardiographs "must be serviced regularly in accordance with the manufacturer's instructions so that it remains in good working order." (RACGP, Standards for General Practice, p.155) The reports generated from our tests can be used during auditing for your practice accreditation.
This service does not include repairs for broken ECGs that require spare parts. To enquire about having your unit serviced for repair - please click here.
What is included in this service?
- Electrical Safety Test in line with AS/NZS 3551:2012
- Performance verification in line with AS/NZS IEC 60601.2.25:2016
- Test of ECG patient leads
- Simulation waveform check for amplitude and speed
- Battery maintenance
- Printer maintenance
- Software upgrade
- Preventative maintenance report
- Courier pick-up and drop-off to your location
- Turn around time of 1-3 working days
Consumables such as paper and battery replacements must be purchased separately.
Which devices are compatible with this service?
We will service any model of Cardioline page-writer ECG machines:
- ECG100 +,S,L
- ECG200 +,S,L
- Older models (AR2100, AR600, & Delta 1)
If your device is not shown in this list, contact us today to discuss if we can perform preventative maintenance on your ECG machine.
How does it work?
Once service is purchased, we will communicate with you on the same day through the contact you provide in the checkout. This will be to discuss the next steps to carry out this service. In the mean time, please safely box your device as a courier label will be emailed to you for attachment. (Don't forget to include the power cable and ECG cables.) The ECG will be picked up the next business day from practically anywhere in Australia. Your device will be transported to Sydney where the preventative maintenance service will take place before the courier delivers the device back to you.
What if my device fails a test?
If we find that your ECG is not conforming to the manufacturer's standards, it usually means your device requires a re-calibration, or your device may need to be repaired. If the issue can be fixed without the need for spare parts, we will perform the repair and record it in the service report. If the device is in need of a more in-depth repair or requires spare parts, we will be in contact with you regarding the next steps.
We understand that you may want to speak to someone before pre-purchasing a fixed price service, which is why we are here to receive your enquiries. If you need more info or have any feedback, please contact us today on 1300 938 637 or email@example.com