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Trouble finding what you were looking for? We're here to help! Give us a call at 1300 938 637

MIR Spirometer Service and Repairs

If your MIR spirometer requires service, StarkMed are your local experts and TGA sponsor who can repair your device, process warranty claims, and provide traceable calibrations.

 

On this page

  • Getting a MIR Spirometer repaired
  • How to request warranty or loan units
  • Benefits of calibration and testing
MIR Spirometers

Getting a MIR Spirometer repaired

Stark Medical have a service & repairs department in Sydney, Australia which is equipped with original MIR spare parts. Our technicians are manufacturer trained to perform repairs on their equipment.

Common faults you may encounter and we can fix are:

  •      Broken or cracked case on a Minispir
  •      Damaged cable on a MIR Spirometer
  •      Faulty USB connection on a MIR Spirometer
  •      Poor printouts on a MIR Spirolab
  •      Problems with charging or turning on a MIR Spirolab

Send a spirometer to our service centre by completing our online Product Return Form. Then, pack the spirometer securely in a cardboard box, include the completed form and courier it to our address:

Att: Service

Stark Medical

Unit 5, 6-8 McLachlan Ave

Artarmon NSW 2064

 

Warranty and Loan Units

You may be able to claim your repair under warranty if you meet the following requirements:

  • You provide a copy of your invoice with a purchase date within the last 12 months
  • You agree to allow us to inspect the unit at our facility
  • The fault is determined to be caused by a manufacturing error

If we deem your product to be covered under warranty, labour, spare parts and return shipping will be free of charge.

A loan unit may be requested and can supplied for the duration of the repair, depending on the severity of the issue and subject to availability. Additional charges to loan a unit may apply.

 

Calibration and Testing

 

Medical device testing and calibration is an important part of Stark Medical’s ISO9001 accredited Quality Management System (QMS). Each service is followed by a calibration and performance verification of your medical device to AS/NZS 3551. This will ensure your medical device is operating to the exact manufacturer specifications before we return it to you for clinical use.